In today’s social and economic landscape, the quality of services any business provides is just as important as the way said business operates. The selection of providers in any market sector is nearly endless, and modern customers can choose organizations that not only offer the necessary product or service but share the same values as their clients.
Light IT Global’s approach to sustainable business strategy development and implementation is based on deliberately integrating meaningful financial, environmental, and social initiatives into day-to-day practices and operations. By putting effort into small yet consistent actions we strive to facilitate positive change within the company, in our relations with clients and partners, and in our country.
All members of our team share a commitment to make an impact not only through innovative technology but also by helping underserved members of our society and local communities grow and prosper.
We have created and published this report to promote accountability and transparency on the company’s end as well as to share what actions Light IT Global has taken to achieve ESG goals during this year.
Light IT Global Company Overview
Light IT Global LLC is an international software engineering and IT services provider founded in 2006 in Zaporizhzhya, Ukraine. Over the years, the company has made its way from a small group of IT aficionados working in the basement of a small apartment complex to a trusted custom software development vendor with 450+ completed projects, 170 engineers on staff, customers in 27 countries, and 6 offices/delivery locations across Europe (Spain, Portugal, Ukraine, Poland, UK, and the Netherlands).
Our mission is to drive client business growth by delivering reliable software solutions, leveraging cutting-edge technologies, and sharing deep industry expertise. We provide a full range of software development services, from IT consulting and business analysis to data engineering and post-launch solution support.
As honesty, mutual respect, openness, and integrity lay the foundation for Light IT Global’s business practices, the company management encourages the adoption of these principles not only within the company but also during communication with clients. Such an approach helps us forge strong trust-based relationships with clients. Industry leaders in Healthcare, Fintech, EdTech, and other industries partner with Light IT Global to create digital solutions that will make a lasting positive impact. Some of the examples include companies like Pfizer, Philips Healthcare, Tesla, ReMinded, and others.
During the year 2024, Light IT Global received several awards and recognitions, including the following:
- IAOP Global Outsourcing 100
- Top Custom Software Development Companies by Tech Behemoths
- Top Mobile App Development Companies by Tech Behemoths
- Top 1000 Companies by Clutch
We also achieved ISO/IEC 27001:2013 and ISO 9001:2015 certifications, proving our determination to comply with the most relevant data security and sensitive information protection standards.
Alignment with UN’s Sustainable Development Goals
Light IT Global recognizes the importance of aligning its operations and business practices with the United Nations Sustainable Development Goals (SDGs) to contribute to the betterment of mankind's future. We have incorporated these goals into our strategic approach, extending our efforts beyond software development to positively impact communities, promote ethical business, and support environmental preservation. Our commitment is reflected across several SDG areas that drive our everyday activities, foster responsible practices, and support our clients’ growth.
Goal 3: Good Health and Well-being
Light IT Global prioritizes employee well-being by providing comprehensive health benefits, promoting a healthy work-life balance, and creating safe and supportive work environments for employees affected by the Russian invasion of Ukraine.
Goal 4: Quality Education
Through initiatives like Light Academy—an educational center where our best employees guide talented youth looking to start a career in IT—we foster technical skills and curate the interest in innovative technology within younger generation. With access to mentorship, master classes, and an extensive online library, we encourage ongoing learning and professional development within our organization.
Goal 5: Gender Equality
Our company values diversity and inclusivity, reflected in a workforce where diverse voices and perspectives enrich our operations. We maintain a non-biased hiring process, encourage open communication, and support equal opportunity practices for all employees, regardless of gender, culture, or background.
Goal 8: Decent Work and Economic Growth
We are committed to fair wages, ethical labor practices, and fostering economic growth through stable employment and career advancement opportunities. Our proprietary SDPDF™ framework enhances client satisfaction and promotes efficiency and productivity across projects, ensuring sustainable value delivery that benefits both our clients and employees.
Goal 10: Reduced Inequalities
Our policies emphasize inclusivity, with a dedication to reducing inequalities within our organization and society. We support non-profit and minority-owned businesses by providing customized solutions for underrepresented groups and underserved communities.
Goal 11: Sustainable Cities and Communities
Through our social initiatives, Light IT Global actively engages in community-building efforts. Our team has participated in volunteer work, supporting “Points of Invincibility” in Ukraine by donating warm clothing, food, and essential supplies to those affected by infrastructure damage, demonstrating our commitment to making communities safer and more resilient.
Goal 12: Responsible Consumption and Production
Environmental responsibility is central to our operations. Light IT Global minimizes waste and plastic use, promotes recycling, and encourages employees to adopt eco-friendly practices such as the usage of eco-friendly bags, glass straws, and sustainable energy sources.
Goal 16: Peace, Justice, and Strong Institutions
Our operations align with the Ten Principles of the UN Global Compact, focusing on transparency, fair competition, anti-corruption, and ethical business practices. We implement regular audits, provide ongoing training to prevent unethical behavior and conduct thorough partner screenings to maintain integrity and trustworthiness across all collaborations.
Goal 17: Partnerships for the Goals
Light IT Global believes in building strong partnerships that drive SDG progress. Through collaborations with clients, we introduce technology solutions that help achieve their sustainability goals and improve the quality and efficiency of their operations, demonstrating how effective partnerships create long-term value for all parties.
Environmental Responsibility
Despite the full-scale war in Ukraine that has gone on for nearly three years now, Light IT Global remains committed to minimizing its environmental impact. We do that by implementing sustainable practices and promoting environmental responsibility across our organization. We prioritize reducing carbon emissions, conserving resources, managing waste effectively, and supporting meaningful consumption practices. Our environmental initiatives are driven by organizational goals and our team members' dedicated commitment to supporting a greener planet.
Continuous Resource and Waste Management
For several years now, we have stuck to SMART goals in resource conservation and waste management. Light IT Global actively follows the “reduce, reuse, recycle” model, particularly with hardware, supplies, and other company assets. This approach is ingrained in our company culture and ensures all employees understand and participate in sustainable practices.
Light IT Global actively donates used computers, furniture, clothes, and other items to vulnerable members of our community, extending the life cycle of products. We also engage in comprehensive waste sorting and recycling activities across all company locations, with employees incorporating these practices at home as well.
Our remote work model, implemented before global pandemic, has enabled a notable reduction in paper, water, and energy usage. Alongside these practices, the eco-friendly habits of our employees have further contributed to waste reduction, creating positive environmental impacts across all our development centers.
Reducing Resource Usage
We encourage all team members to use resources thoughtfully, including participating in recycling and upcycling initiatives, switching to renewable energy sources, and reducing paper consumption. These efforts contribute to our larger objective of preserving resources for a sustainable future.
Many of our employees embrace practices like using personal reusable items and participating in thrift shopping to help combat fast fashion's environmental impact. Battery recycling is another responsibility our employees undertake to reduce toxic waste. These practices reflect our commitment to conscious and meaningful consumption.
As Ukraine currently suffers from a major energy crisis, which gets even more severe during winter months, all Light IT Global’s employees consciously reduce energy consumption both throughout working hours and after that. These efforts help our national energy system remain as stable as possible and serve millions of people across the country.
Volunteering and Activism
Light IT Global actively supports various national and international environmental organizations through donations and participation in initiatives such as park and beach clean-ups, tree planting, and fundraisers for animal shelters. In 2024, we continue to support the animal shelter “Дай лапу, друг” (“Put out your paw, friend”) in Zaporizhzhya, Ukraine through both donations and volunteer activities.
Since the onset of the Russian invasion of Ukraine, Light IT Global has intensified its environmental activities to address the aftermath of military attacks. We have doubled our efforts to conserve energy, which is vital in Ukraine’s ongoing energy crisis, and our employees volunteer in cleanup events across Ukraine, helping to restore livability in impacted areas.
Our environmental initiatives aim to mitigate our environmental footprint and actively contribute to a greener and more sustainable world. Light IT Global remains committed to working collaboratively toward a sustainable future, integrating these practices into our operations and supporting both global and local environmental causes.
Social Responsibility
Social responsibility is a core component of Light IT Global’s operations, guiding our interactions with employees, clients, communities, and society at large. Our dedication to Diversity, Equity, and Inclusion (DEI), employees’ well-being, community engagement, and client impact reflects our commitment to creating a positive, sustainable future.
Diversity, Equity, and Inclusion (DEI)
Diversity and respect are integral to Light IT Global’s workplace culture. Our workforce includes a rich variety of perspectives, with 22% of female employees and age diversity spanning from 22 to 74 years old. We encourage employee participation in twice-yearly “open mic” meetings, which promote dialogue and raise awareness of important issues.
In addition to our internal DEI efforts, we work closely with underrepresented groups, creating inclusive solutions tailored to their needs. Our team has developed impactful projects, such as educational platforms for African students, EHR systems for disability support services, and EdTech solutions for individuals with learning disabilities, demonstrating our commitment to inclusivity in our services.
Employee Well-being and Development
Light IT Global supports employee well-being through comprehensive health and wellness programs and flexible working conditions, including remote work options and adaptable schedules. Our employee satisfaction rate of 4.7 out of 5 underscores our success in fostering a supportive environment.
We prioritize professional growth, offering training, mentorship, and numerous career advancement opportunities. Regular access to seminars, master classes, and a variety of learning resources facilitates self-education and professional curiosity. In addition, our company-wide mentoring program and a gamification system motivate employees to continue learning and growing in their careers.
Community Engagement
Giving back to the communities where we live and work is a foundational principle at Light IT Global. Since the onset of the Russian invasion of Ukraine, our focus has expanded to support our Ukrainian employees and their families, providing relocation assistance, financial support, and contributions to the Ukrainian Armed Forces. Over the past two years, we’ve donated more than USD 150,000 and organized over 30 fundraisers this year alone to supply essential equipment to Ukrainian soldiers. As of 2024, 5% of our employees continue to serve in Ukraine's Armed Forces, with their positions retained and salaries maintained at 50% while they serve.
Light IT Global’s community engagement extends to volunteering and local support initiatives. Our employees have participated in blood donations to assist civilians injured by missile attacks and volunteered at shelters and “Points of Invincibility”—hubs providing warmth, electricity, and essential supplies during power outages. Additionally, we continue to support community-focused organizations, such as the Orekhov Regional Center for Social and Psychological Rehabilitation of Children.
Client and Customer Impact
Light IT Global is committed to supporting our clients’ sustainability goals through innovative and ethical technology solutions. Our SDPDF™ framework, developed to streamline processes and enhance efficiency, enables clients to achieve their business goals sustainably. This proprietary model includes real-time project insights, collaborative road mapping, and post-launch support, all of which drive resource optimization and client satisfaction.
We take a rigorous approach to data security, holding certifications in ISO 9001:2015 and ISO/IEC 27001:2013, ensuring clients’ data privacy and cybersecurity. Our transparent pricing and cooperation models reinforce our commitment to trust and ethical business practices, setting a standard for customer-centric, sustainable operations.
Governance and Ethics
At Light IT Global, we pride ourselves in upholding the highest standards of ethical business practices, transparency, and regulatory compliance, aligning our operations with both local and international regulations. Our governance structure and ethical practices reinforce our commitment to responsible business conduct, ensuring accountability and trust across all interactions with clients, employees, and the broader community.
Ethical Business Practices
Light IT Global’s operations are grounded in strong ethical principles and transparency. We maintain a zero-tolerance policy toward bribery and corruption, providing all employees with channels for anonymously reporting any cases of unethical behavior. Regular internal audits, training sessions, and comprehensive screening processes ensure we collaborate only with partners who share our ethical standards. Our adherence to the ISO 9001:2015 and ISO/IEC 27001:2013 certifications reflects our commitment to maintaining rigorous ethical and data security standards, safeguarding both our operations and client data.
Anti-Corruption Policies and Transparency
We believe transparency is fundamental to fostering trust with our clients, team members, and partners. Light IT Global’s anti-corruption policies are backed by thorough compliance checks and consistent communication of our policies to all employees and stakeholders. By adhering to international and industry standards, we ensure that our business practices are accountable and compliant with the Ten Principles of the UN Global Compact, which guide our approach to fair competition, integrity, and anti-corruption.
Adherence to Local and Global Regulations
Light IT Global is dedicated to regulatory compliance in all jurisdictions where we operate. Our software solutions and project protocols adhere to industry-specific regulations, including HIPAA, GDPR, and AML/KYC standards, demonstrating our commitment to safe and compliant business practices. With ISO/IEC 27001:2013 certification, we uphold stringent data security measures that protect sensitive client information across projects. Our policies for customer data privacy are further supported by regular training and updates to meet evolving regulations and technological advancements, ensuring continuous adherence to global best practices.
Through these governance and ethics initiatives, Light IT Global creates a foundation of accountability and reliability that defines every aspect of our operations, from client engagement to internal management. We remain committed to promoting an ethical business culture that values transparency, integrity, and compliance with both local and global standards.
