Privacy & terms of use

Structure:

• General Conditions
• Privacy Policy
• Data Security
• Cookie Policy
• Terms of Use

This document will describe:

• Who we are
• General provisions
• Our right to modify General Conditions, Privacy Policy, Data Security, Cookie Policy, and Terms of Use
• Questions

Who we are

We are the company that specializes in software development.

We are the owners of this website.

Our contact information:

Name: Light IT Global

Address: Harju maakond, Tallinn, Kesklinna linnaosa, Kaupmehe tn 7-120, 10114

Email: support@light-it.net

General provisions

1. We are not responsible for any of your actions at our website.
2. We reserve the right to modify these terms and any other documents referred to in these terms at any time. We strongly recommend you visit this page and other linked pages occasionally to monitor changes we make, which you're required to follow. Additionally, some conditions in these terms may be replaced by conditions or notifications in other sections of our site.
3. When you access this website, you agree to abide by its terms of use and all applicable local laws. If you disagree with any of these conditions, you're not allowed to use or access this site. The data on this website is protected by current copyright and trademark legislation.

OUR RIGHT TO MODIFY General Conditions, Privacy Policy, Data Security, Cookie Policy, and Terms of Use

We review our Privacy Policy on a regular basis, any of its changes will be published on this page. We recommend you to check our Privacy Policy regularly, in order to always be aware of the type of information we collect, how we use it and under what circumstances we can share it with third parties. Also, we may occasionally notify you about any changes, if we deem this notification necessary (it depends on the degree of changes). We will refresh the date of the last update on the top of these Terms, and, if we deem that the changes are significant, we will notify you about this by e-mail, using your latest e-mail address we have. You are responsible for checking these Terms and Privacy Policy regularly. If you disagree with any of these conditions, you must stop visiting and using this website. If you continue to visit and use the website, you hereby confirm that you agree with the changes.

Questions

If you have any questions regarding our Privacy Policy or Terms of Use, please contact us via this email address: support@light-it.net.

This Policy will describe:

• Your rights to access stored data, to modify it and to retract the consent to the use of your personal data
• What data about you we collect
• How we use information about you
• Your Data Protection Rights Under General Data Protection Regulation (GDPR)
• Children's Privacy
• Marketing activity
• Links to third party websites

Your rights to access stored data, to modify it and to retract the consent to the use of your personal data

If you want to know specifically what data about you we store, you may exercise your legal right to obtain this information from us. You may send a request regarding the availability of information on the personal data subject at any time in written form, by following this simple procedure. By law, we have 40 days to send you our response. To send a request regarding the availability of information on the personal data subject, write to us and attach copies of a document with a photo (a passport or a driving license), as well as bills for utility services (to present proofs of your residence at the address mentioned). We request this with a sole purpose – to make sure that we send your data specifically to you or to the third party, which received special authorization in written form from you, so that it could act on your behalf. Write to us via this address: support@light-it.net, if you want to make a request regarding the availability of information on the personal data subject.

It is very easy to correct your data stored by us. We want to be sure that everything is correctly specified, so simply contact us via e-mail support@light-it.net, to make any amendments to our records.

You have the full authority to change your mind regarding what type of data you allow or forbid us to store. You may send us a request to the e-mail address, support@light-it.net in order to modify or delete your data at any time. Processing of your request is governed by clause Your rights to access stored data, to modify it and to retract the consent to the use of your personal data of the present agreement.

What data about you we collect

We may collect and process different types of information about you. Some of this data is considered to be personal data (it means that you may be identified by it, including data that demands especially delicate handling), and some of this data is considered to be anonymous data (you cannot be identified by it).

1. Name

   We collect your first name and last name as it helps us to identify you.
   Legal basis: consent.

2. Contact and professional information

   We collect your email, phone number, date of birth, information on your CV, LinkedIn profile information or other social networks, information you provide directly, when sending us filled out forms or e-mail messages, information relating to the messages you’ve sent us, and any other information you can provide for:

   • Recruitment purposes. If you are a candidate for one of the positions open at Light IT Global we are collecting and processing the following personal data either obtained directly from you, or from public sources. Such data is collected and processed for our recruitment endeavors to attract, assess, and onboard potential team members. This processing allows us to match candidates with suitable roles and ensure a fair and efficient hiring process.
   • Business operations purposes with clients. If you are a contact person at a company that is our existing or potential client of Light IT Global we are collecting and processing the following personal data either obtained directly from you, or from public sources. Such data is collected and processed to facilitate proactive client acquisition initiatives; for cultivating and nurturing strong, collaborative relationships with our clients, including, but not limited to, facilitating communication on projects, organizing business trips and visits, and addressing any matters pertinent to the successful cooperation between us and our clients
   • Marketing purposes. We will send you emails and messages about new features and services. You can opt out of receiving advertising letters at any time.

   Legal basis: consent, legitimate interest.

3. Information we collect from social networks, used by you.

   Some of our services may link your profiles in other social networks with our profiles. If you have an account in a social network, such as Facebook, or in a messenger, such as WhatsApp, you may share data from our website with this social network. In order to improve quality of usage and to provide customized services, we may ask you to log in to your account. By doing this, you grant us access to your profile information, including (but not limited to) personal information, photos, videos, interests and geolocation tags. When you log in to other network or install our application, we will receive general information about you, including (but not limited to) your name, photos, gender, networks, user ID, friend list, and any other information, published by you, as well as your e-mail address.
   Legal basis: consent.

4. Data we collect in order to improve customer service and support.

   If you contact our customer support via the address support@light-it.net, or contact us using contact forms on the website, we may store the information you would provide to us, including communication records.
   Legal basis: consent.

5. Usage Data

   We may collect information that your browser sends when you visit our service or when you access service through a mobile app. This information helps us to make our services more customizing and user-friendly.
   Usage data may include: computer's Internet Protocol address, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, etc.
   We use Google Analytics to monitor and analyse the use of our service and various remarketing services such as Google Ads to optimize and serve ads based on your past visits to our service.
   Legal basis: contract, legitimate interest.

6. Cookies Data

   We use cookies and similar tracking technologies (beacons, tags and scripts) to track the activity on our website. Cookies are files with a small amount of data which may include an anonymous unique identifier. Information regarding your usage of our website, which we consider to be anonymous data and collect through cookie-files (for further information please refer to the section “Our policy regarding cookie-files”).
   Legal basis: consent, legitimate interest.

How we use information about you

1. The main reasons why we process data collected from you, are as follows:
   • to improve our service structures, their execution and to increase their usability;
   • to customize your subsequent visits and use of our services;
   • to provide you with information about products or services, as well as news and - offers you have requested (additional information is provided below in the - “Marketing” section);
   • to reply to your questions or comments you send us;
   • to notify you about changes in our services or in our site functionality;
   • to conduct market analysis and research;
   • to make sure that you observe provisions and conditions of use and observe our statutory and regulatory obligations.
2. We use information that we collect about you, in order to:
   • fulfill your requests regarding our products, solutions and services;
   • reply to your questions about our offers;
   • provide, customize and improve our offers;
   • conduct research and analysis of your interests and usage of our products, services and content or products, services and content, offered by other parties;
   • develop and display content and advertisement on our website and other websites according to your interests, as well as provide display of our advertisement when you visit other websites.

3. We use information about you to contact you in order to:

   • notify you when we amend our Terms;
   • fulfill your request regarding online mailout;
   • contact you regarding your account (including account management and client support service).

4. In addition, you may agree to receive push-notifications from us on your mobile device, if you receive such offer. Please, be aware that any communication with other user is conducted through our internal systems, which we use to send you a message and make a notification via e-mail, without disclosing any other information besides the username and e-mail address, stated by you.

5. Usage of mobile device data
   When you visit our website from a mobile device, we may use collected information for any purposes, stated in this Privacy Policy.

6. Use of non-personal information

   We use generalized information about our users and non-personal information, which we collect, to improve design, functionality, and content of our site, and to have the possibility to personalize your experience from using our website. We use this information in order to:

   • provide, support, personalize, protect, improve and develop our website and services, do our business;
   • analyze usage and effectiveness of our website’s functionality (including monitoring advertisements and website analytics);
   • offer you products, programs or services from us and our affiliate companies, business partners, as well as certain third parties.

7. When and why we disclose your information to third parties

   • Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

   • Business Transaction. If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

   • Service providers access. They provide services such as cloud hosting, content delivery, customer and technical support, recruitment and HR related services, background checks, migration services, insurance services, marketing, analytics, event hosting, etc. We share your personal data with these service providers as necessary to enable them to provide their service to us.

   • Other cases. We may disclose your information: to fulfill the purpose for which you provide it; to protect the rights of the Company, our customers, or others; in any other cases with your consent. We may disclose your data to third parties that support our business.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union and European Economic Area, you have certain data protection rights covered by GDPR:

• The right to access. You can request an explanation of how and why we process your personal data.
• The right to portability. You can request all the data that you provided, as well as request to transfer data to another controller.
• The right to rectification. You have the right to request the rectification of inaccurate personal data without undue delay.
• The right to file complaints. You have the right to complain to a Data Protection Authority about our collection and use of your personal data.
• The right to be forgotten. You can send us a request to delete your personal data from our systems unless there is a legal requirement to keep it.
• The right to restrict processing. You may partially or entirely prohibit us from processing your personal data.
• The right to withdraw consent. You can always withdraw your consent to the processing of personal data you previously provided by emailing us: support@light-it.net
• You have the right to complain to a Data Protection Authority about our collection and use of your personal data.

Children's Privacy

Our service is not intended for use by children under the age of 18 (“Children”), and we do not knowingly collect personal information from Children.

If you are under 18, please do not use our service or provide any personal information to us. If we learn that we have collected personal information from Children, we will promptly take steps to delete that information.

Once you find out that we may have collected personal information from Children, please contact us immediately.

Marketing activity

When we advertise our products and our services directly, we may share your information with our partners in order to create and display to you targeted advertisement of products and services, or to help with preparing marketing reports. We may send you information about our products and services that, in our opinion, may be of some interest to you. We may send such information to your email address or to your mobile phone number, which you may provide us with. In every message, received from us (with your consent), it will be clearly stated that that message was sent by us. You have the possibility to unsubscribe from our marketing messages or marketing mailout at any time (see section ‘Your rights to access stored data, to modify it and to retract the consent to the use of your personal data’).

Links to third-party websites

Sometimes our websites, applications and advertisements may contain links to network websites of third parties – our advertisers and affiliate companies. If you use a link to visit any of these websites, please be aware that these websites have their own Privacy Policy and we are not responsible in any way for that Policy. Please, check the provisions of their Policy before revealing any personal data to these websites.

We strive to provide maximum protection of your data by any means possible.

This document will describe:

• Where we store your data
• How long we store your data
• Measures taken to protect your data

Where we store your data

Personal data about you, which we collect, may be sent and stored outside European Economic Area (EEA), including the location of our servers. It may be also processed by law-enforcement authorities, employees, and independent contractors of our company, situated outside EEA, who work for us or for one of our suppliers (for example, staff that participate in providing services you order from us, process your payments data or provide technical support services to us). By providing your personal data to us, you agree to its transfer, storage, and processing. We take all necessary measures to ensure safety of your data according to this Privacy Policy.

Your personal data will be added to our internal secured CRM system or other internal secured databases

How long we store your data

We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods of time when necessary.

When you delete data, we follow a deletion policy to make sure that your data is safely and completely removed from our servers or retained only in anonymized form.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Measures taken to protect your data

Unfortunately, data transfer through the Internet is not entirely secure. Despite the fact that we do our best in order to protect your personal data, we cannot guarantee the safety of your data transferred to our website – the liability for risks related to data transfer rests with you. We take reasonable administrative, physical, and electronic measures aimed at protecting and securing your information from unauthorized access or disclosure. This includes usage of Secure Sockets Layer (SSL) software, which encrypts personal information you input, and stores it like this under the protection of a firewall that blocks any access from outside of our network. Though we make all commercially feasible efforts to guarantee the privacy of your information, data transfer through the Internet cannot be entirely secure. Besides, we cannot guarantee that your personal information, which we collect, will not be used or disclosed against this Privacy Policy. We are not responsible in every way for disclosure of any information about you due to data transfer errors, unauthorized access of third parties, or other reasons beyond our reasonable control.

The security of your data is important to us, but we can not guarantee absolute security as no method of transmission over the Internet, or method of electronic storage is 100% safe.

Our policy regarding cookie-files

1. We may collect information about your computer or mobile device through cookie-files. If you use our website, you agree to use cookie-files as described in this paragraph. Cookie-files are small text files, placed on your computer when you visit websites. These files give us statistic data that does not reveal your identity, but gives us information about your actions on the website, which we use to improve our services and to obtain marketing analytics. They are widely used to make websites work essentially or to make them work more effectively. Also, they provide certain information to the website owners. We use cookie-files to increase the security level, and they also help us understand changes in our Internet traffic.

   They help us improve our services and provide more effective and customized operation. They allow us to:

   • evaluate the size of our audience and the pattern of use;

   • store information about your preferences, thus allowing us to customize services according to your personal interests;

   • accelerate your search on our website;

   • identify you during your recurring visit to our website;

   • track anonymous statistical information: non-personal data may be collected on our behalf with the help of cookie-files, log file data and a code, embedded in our sites by special third party partners, to help these selected third parties deliver relevant advertisements to you.

   • we use this non-personal information in order to improve quality of services and information provided to you. When you open sections of our website, a cookie-file with a session ID is placed in your computer, and this file is stored there only during the visit to the website. We also place permanent cookie-files (also known as local areas of data storage) in our users’ computers in order to remember them and, thus, facilitate and accelerate the website interaction process.

2. Cookie-files management and their deletion

   You have a choice: whether or not to accept cookie-files, and below we will explain, how you can exercise this right. You may block cookie-files using several methods:

   • by using the option to decline, provided below;
   • by visiting http://www.youronlinechoices.com;
   • by using a browser application, as described below.
   • Besides, you may block cookie-files by changing the browser settings so that cookie-files from this website cannot be placed in your computer or mobile device. To do this, follow the instructions, offered in your browser application (usually they are located in sections “Settings” or “Privacy”). When you disable a cookie-file or a category of cookie-files, they are not deleted from your browser so you will have to delete them by yourself.
   • To receive additional information regarding cookie-files (to see what cookie-files were installed in your device and how they can be managed or deleted), please visit www.aboutcookies.org and www.youronlinechoices.eu.

3. What cookie-files are used and the reasons of their use on this website

   The full review of cookie-files functions and the reasons of their use is provided below, though over time they may change, so it is important for you to occasionally visit this page and learn about them:
   • Analytics and research

     We use information, collected by Google Analytics, to make reports and improve the website navigation. Cookie-files collect information in anonymous form, including the number of website visitors, data regarding from where visitors come to the website and what pages they visit. You may unsubscribe from Google Analytics here.

   • Security and integrity of the website

     We may use cookie-files and other methods, for example, CAPTCHA, for purposes of the security of the website and our users, to protect the website from scamming and spam attacks, thus preserving privacy of your data.

   • Website capabilities and services

     We also use cookie-files to provide interaction with other resources: links to other social networks, their plugins, providing you the possibility to share content from our website with the social network. In some cases, the site’s capability, chosen by you, may allow a third party to place cookie-files or local storage areas in your computer. The third party that places cookie-files in your device is responsible for its data processing, that’s why you always should read its Privacy Policy. Third parties, who place cookie-files in your device when you use our website, include Twitter and Facebook – in this case the clauses of their own Privacy Policy are applicable.

   • Performance

     We have to use certain cookie-files and local storage areas in order to provide our users with the highest possible level of interaction, for example, providing assistance in site navigation, fast page loading and real-time response on your requests regarding our services.

   • Providing advertisements and advertisement offers based on user’s behavior (behavioral advertisement)

     We use cookie-files that help us understand, what kind of advertisement might be interesting for you. These cookie-files contain information regarding only your computer – they do not store any personal information about you (i.e. they are not connected to you as a person). However, they may store information about other websites that you have visited, so that we may show you advertisement that suits your interests.

     In order to obtain additional information regarding this type of behavioral advertisement in the Internet, regarding cookie-files and regarding the way to disable this option, please visit www.youronlinechoices.eu and choose your country.

     We offer you to have a look at a number of services we use, and learn how you can manage these cookie-files. This list is not complete and may change. Please, visit www.youronlinechoices.com to actively manage cookie-files in your device.

     Please, note that disabling advertisement cookie-files does not mean that you will not be offered advertisements at all, it only means that offered advertisement will not take your interests into consideration.