AI Loan Finance

Our client needed a complex system that would optimize the work of loan officers in the company’s branches across Europe. Based on the client’s requests, we created a platform that combines CRM functionality with multi-step checking of applicants and their collateralized property. The platform is also a convenient task manager that optimizes the work of loan officers, tech leads, and underwriters. The system is integrated with external databases, including governmental, and uses ML-based functionality for approving or denying loan requests, calculating the loan amount, etc.

The platform is strictly for the company’s internal use, and it has already helped our client to save money by making loan decisions safe (because of thoughtful checking of each applicant on their trustworthiness) and objective (the system makes a decision based on parameters like applicant’s age, income, the quality and cost of the collateralized property, etc.) At the same time, the respective underwriters can change the ML-based decision to the opposite when needed.

The development of this platform wasn’t challenging because of our experience and expertise in Data processing, ML, and BI. The system was initially intended for use in branches in different countries and required integration with external databases, including governmental, so we ensured its compliance with all the necessary regulations. The system activates database integration each time a new loan application is created to get missing information and check applicants by their ID. Also, the system checks the state and history of the collateralized property. For example, if it is a car, the system checks whether it is or was stolen. As a task manager, the system allows to create, view, and close team or individual tasks on applications, upload documents and photos, etc.