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Gaming Engage

We created a custom CRM system that allows our client to receive, validate, process, and extract big data on more than 700 000 users of numerous lottery services, all belonging to our client. The system is 95% automated and is integrated with the payment and business intelligence functionality.
CRM visualization for gaming platforms

Automated Validation and Reporting

We developed a custom and convenient CRM system that manages all users of our client’s lottery services and is directly connected to the payment functionality. The system has a two-stage optimized user validation functionality, advanced audio recording and storing, custom modules for daily PDF report generation, and more. Big data, data processing, and business intelligence solutions ensure smooth platform functioning and convenient reporting on users, orders, transactions, sales, etc.
CRM visualization for gaming platforms1

Advantages for Business

This CRM platform is beneficial for business because it is basically an accounting system that checks the payment ability of new users and tracks the subscription validity of active users. This business tool shows all information on active and expired subscriptions, sales, and other data that helps to optimize a business strategy, control the efficiency of each sales manager, and have full information on company revenue. CRM functionality is tightly connected with the custom payment platform that additionally validates new users and activates new accounts.

700 000+ Users

Our custom CRM system easily handles this number of users.

About 1 000 Tests

They all were created and provided to make sure that business and payment logics are flawless.

Highly Beneficial for 3 Industries

Fintech, Healthcare, Retail

Technical Implementation

The system has a two-stage checking functionality that first automatically checks whether each new user indicated all needed information and only then provides a deeper verification of their payment history and present ability to pay. While working on the project, we provided active consulting services, and we are proud to say that the client agreed with every our suggestion, which allowed us to make the system most optimized and efficient. One of the project tasks was to provide the migration of data on more than 100 000 users from the old lottery service to the new one within two days. Even though the back-end side was dramatically redesigned, users experienced this “migration” as a mild service update.
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According to Statista, the global big data and business analytics market is forecast to grow to 274.3 billion U.S. dollars by 2022, with a five-year CAGR of 13.2%. Become a business giant with big data and BI!

Why You Need a Similar Solution

CRM systems are “a must” for companies that work with more than 10 customers, and the more customers, the more complex CRM platform you need. Having a similar BI and data processing solution will allow you to track each order, payment transaction, and issue experienced by customers, and always have access to full data on your company revenues. A custom CRM system will keep your clients satisfied and your money safe.
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Technologies used:
Python
Celery
Flask
VueJS
PostgreSQL
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