Light IT Global publishes an annual sustainability report to facilitate transparency and credibility, as well as provide an additional source of clarity regarding the company’s business practices.
We believe that it’s every business’s responsibility to integrate small, meaningful changes into day-to-day operations in order to promote more reasonable, effective, eco-friendly, and humane utilization of resources, workforce management, and service provision. Light IT Global’s efforts in building a sustainable business model are focused on providing continuous support and improvement to our local communities and national economy, as we have the utmost faith that cooperation and giving back to those in need are key to a better future for the world.
Executive summary
Light IT Global LLC is an international software engineering and IT services outsourcing provider founded in 2006 in Zaporizhzhya, Ukraine. As of 2025, the company has the HQ office in the UK, representative offices in Spain and Poland, as well as delivery locations across Europe (Germany, Poland, the Netherlands, Portugal, and Ukraine).
Our company provides a full range of custom software development services, including end-to-end digital solutions implementation (from IT consulting to post-launch maintenance), IT consulting, software audit, digital product prototyping, AI/ML, Big Data, and more.
We create bespoke software for startups, SMEs, and enterprises across multiple business domains:
- Healthcare and HealthTech
- Finance and Banking
- Education and EdTech
- HR and Recruiting
- Transportation and Logistics
- Media and Entertainment
- On-Demand Services
Our mission as an IT service outsourcing provider is to drive client business growth by delivering reliable software solutions, leveraging cutting-edge technologies, and sharing deep industry expertise. To achieve that, Light IT Global operates in strict compliance with relevant industry regulations, globally accepted standards, and best practices. We not only maintain ISO/IEC 27001:2013 and ISO 9001:2015 certifications, but also increase the number of certified specialists in Light IT Global’s team every year, as our developers, engineers, and managers get certified by AWS, ISTQB, Scrum, Microsoft, etc.
The following report contains a summary of Light IT Global’s efforts and activities related to building a sustainable human-centered business model based on fair labor practices, steady community involvement, and respect for human rights and freedoms.
Governance and Ethics
Aligning core operational practices with the highest standards of ethical, safe, and compliant business conduct is one of Light IT Global’s top priorities in 2025 and beyond. The company’s governance model forms the basis for how we operate, enabling responsible decision-making, accountability, and trust in every interaction within the organization, with every client, and with society at large.
Key organizational principles integral to Light IT Global’s operation
Accountability and open stakeholder communication
Light IT Global builds its processes to support transparent and responsible decision-making, where free discussion and brainstorming are highly encouraged. The company launches bi-yearly (every six months) stakeholder meetings, which involve everyone in the company, to present achieved results, propose ideas for further improvement, and discuss any existing questions.
Data protection and cybersecurity governance
Being an IT service provider, Light IT Global places a great value on secure data lifecycle management, validated controls, robust breach prevention mechanisms, and strong audit trails. ISO/IEC 27001:2013 and ISO 9001:2015 certifications achieved by the company provide a reliable framework for effective data protection and cybersecurity measures.
Ethical business conduct
As an organization, we have zero tolerance for corruption, bribery, and any kind of human rights violation. Light IT Global bases its operation on principles of fair competition, equality, and openness. Conflict resolution policies are configured with compliance and justice at their core.
Legislative compliance
The software developed by Light IT Global meets industry standards relevant to our clients’ industries and areas of operation (HIPAA, GDPR, AML/KYC, etc.)
Responsible technology development
Developing AI/ML-based digital solutions, Light IT Global understands the responsibility that comes with it. Human oversight and ethical model development, diverse and reliable data utilization, and rejection of exploitative behavioural design are the pillars of the company’s operation.
Continuous improvement
Light IT Global prioritizes the maintenance of strong feedback loops that help the company spot and eliminate potential issues early on as well as receive valuable proposals on further improvement.
Alignment with UN’s Sustainable Development Goals
Light IT Global recognizes the importance of aligning its operations and business practices with the United Nations Sustainable Development Goals (SDGs) to contribute to the betterment of mankind's future. We have incorporated these goals into our strategic approach, extending our efforts beyond software development to positively impact communities, promote ethical business, and support environmental preservation. Our commitment is reflected across several SDG areas that drive our everyday activities, foster responsible practices, and support our clients’ growth.
Goal 3: Good Health and Well-being
Light IT Global prioritizes employee well-being by providing comprehensive health benefits, promoting a healthy work-life balance, and creating safe and supportive work environments for employees affected by the Russian invasion of Ukraine.
Goal 4: Quality Education
Through initiatives like Light Academy—an educational center where our best employees guide talented youth looking to start a career in IT—we foster technical skills and curate the interest in innovative technology within younger generation. With access to mentorship, master classes, and an extensive online library, we encourage ongoing learning and professional development within our organization.
Goal 5: Gender Equality
Our company values diversity and inclusivity, reflected in a workforce where diverse voices and perspectives enrich our operations. We maintain a non-biased hiring process, encourage open communication, and support equal opportunity practices for all employees, regardless of gender, culture, or background.
Goal 8: Decent Work and Economic Growth
We are committed to fair wages, ethical labor practices, and fostering economic growth through stable employment and career advancement opportunities. Our proprietary SDPDF™ framework enhances client satisfaction and promotes efficiency and productivity across projects, ensuring sustainable value delivery that benefits both our clients and employees.
Goal 10: Reduced Inequalities
Our policies emphasize inclusivity, with a dedication to reducing inequalities within our organization and society. We support non-profit and minority-owned businesses by providing customized solutions for underrepresented groups and underserved communities.
Goal 11: Sustainable Cities and Communities
Through our social initiatives, Light IT Global actively engages in community-building efforts. Our team has participated in volunteer work, supporting “Points of Invincibility” in Ukraine by donating warm clothing, food, and essential supplies to those affected by infrastructure damage, demonstrating our commitment to making communities safer and more resilient.
Goal 12: Responsible Consumption and Production
Environmental responsibility is central to our operations. Light IT Global minimizes waste and plastic use, promotes recycling, and encourages employees to adopt eco-friendly practices such as the usage of eco-friendly bags, glass straws, and sustainable energy sources.
Goal 16: Peace, Justice, and Strong Institutions
Our operations align with the Ten Principles of the UN Global Compact, focusing on transparency, fair competition, anti-corruption, and ethical business practices. We implement regular audits, provide ongoing training to prevent unethical behavior and conduct thorough partner screenings to maintain integrity and trustworthiness across all collaborations.
Goal 17: Partnerships for the Goals
Light IT Global believes in building strong partnerships that drive SDG progress. Through collaborations with clients, we introduce technology solutions that help achieve their sustainability goals and improve the quality and efficiency of their operations, demonstrating how effective partnerships create long-term value for all parties.
Social Responsibility and COmmunity Involvement
Social responsibility is a core component of Light IT Global’s operations, guiding our interactions with employees, clients, communities, and society at large. Our dedication to Diversity, Equity, and Inclusion (DEI), employees’ well-being, community engagement, and client impact reflects our commitment to creating a positive, sustainable future.
Diversity, Equity, and Inclusion
Diversity and respect are integral to Light IT Global’s workplace culture. Our workforce includes a rich variety of perspectives, with 22% of female employees and age diversity spanning from 22 to 74 years old. We encourage employee participation in twice-yearly “open mic” meetings, which promote dialogue and raise awareness of important issues.
In addition to our internal DEI efforts, we work closely with underrepresented groups, creating inclusive solutions tailored to their needs. Our team has developed impactful projects, such as educational platforms for African students, EHR systems for disability support services, and EdTech solutions for individuals with learning disabilities, demonstrating our commitment to inclusivity in our services.
Employee Well-being and Development
Light IT Global supports employee well-being through comprehensive health and wellness programs and flexible working conditions, including remote work options and adaptable schedules. Our employee satisfaction rate of 4.7 out of 5 underscores our success in fostering a supportive environment.
We prioritize professional growth, offering training, mentorship, and numerous career advancement opportunities. Regular access to seminars, master classes, and a variety of learning resources facilitates self-education and professional curiosity. In addition, our company-wide mentoring program and a gamification system motivate employees to continue learning and growing in their careers.
Community Engagement
Giving back to the communities where we live and work is a foundational principle at Light IT Global. Since the onset of the Russian invasion of Ukraine, our focus has expanded to support our Ukrainian employees and their families, providing relocation assistance, financial support, and contributions to the Ukrainian Armed Forces. Over the past two years, we’ve donated more than USD 150,000 and organized over 30 fundraisers this year alone to supply essential equipment to Ukrainian soldiers. As of 2025, 5% of our employees continue to serve in Ukraine's Armed Forces, with their positions retained.
Light IT Global’s community engagement extends to volunteering and local support initiatives. Our employees have participated in blood donations to assist civilians injured by missile attacks and volunteered at shelters and “Points of Invincibility”— hubs providing warmth, electricity, and essential supplies during power outages. Additionally, we continue to support community-focused organizations, such as the Orekhov Regional Center for Social and Psychological Rehabilitation of Children.
Client and Customer Impact
Light IT Global is committed to supporting our clients’ sustainability goals through innovative and ethical technology solutions. Our SDPDF™ framework, developed to streamline processes and enhance efficiency, enables clients to achieve their business goals sustainably. This proprietary model includes real-time project insights, collaborative road mapping, and post-launch support, all of which drive resource optimization and client satisfaction.
We take a rigorous approach to data security, holding certifications in ISO 9001:2015 and ISO/IEC 27001:2013, ensuring clients’ data privacy and cybersecurity. Our transparent pricing and cooperation models reinforce our commitment to trust and ethical business practices, setting a standard for customer-centric, sustainable operations.
